Frequently Asked Questions

Answers about pricing, supported forms, C.A.R. membership, data privacy, and more.

About Ethica AI

What is Ethica™?

Ethica™ is an AI-powered assistant designed to help REALTORS® fill out select C.A.R. real estate forms more efficiently using voice or text. It does not replace agent judgment, broker supervision, or C.A.R. forms.

Is Ethica™ the same as Ethica AI?

Ethica AI is the company. Ethica™ is the AI assistant product developed by Ethica and offered to C.A.R. members as a member benefit.

Is Ethica™ free?

Yes. Ethica™ is a free C.A.R. member benefit available to all active C.A.R. members.

Who founded Ethica AI?

Ethica AI was co-founded by Judd D. Hoffman (Co-Founder & CEO) and Ajay Shah (Co-Founder & President).

Launch & Availability

When does Ethica™ launch?

Ethica™ launched in early June 2026.

Will Ethica™ be available outside California?

Ethica™ is currently designed for California REALTORS® using C.A.R. forms. There is no announced timeline for availability outside California.

Will all features stay free?

Ethica™ is free as a C.A.R. member benefit. Some premium features may be introduced over time.

Getting Started

What do I need to use Ethica™?

An active C.A.R. membership.

How do I access Ethica™?

You can access Ethica™ using your mobile phone number or through the website. You'll receive a text message from Ethica when access is available in your county.

Do I need to download an app?

No. Ethica™ is mobile-first and accessible through your phone, with no app download required.

How It Works

How do I fill out a form with Ethica™?

Call Ethica and simply speak or type the information for your form. Ethica™ captures the details and fills in the corresponding fields. You review and confirm everything before it's finalized.

Can I switch between voice and text?

Yes. You can use voice, text, or both at any time.

What happens after I provide my information?

Ethica™ presents the completed fields for your review. Nothing is finalized until you confirm the entries are correct. You remain fully in control throughout the process.

Can I edit what Ethica™ fills in?

Yes. You can review, edit, and correct any field before confirming. Ethica™ never finalizes anything without your approval.

Forms & Scope

Which C.A.R. forms are supported?

Ethica™ supports the California Residential Purchase Agreement (RPA) and selected related forms, including BRBC and listing agreements. Coverage will continue to expand as additional C.A.R. forms are added.

Will more forms be added over time?

Yes. Additional C.A.R. forms are planned over time. Availability will depend on product readiness, form priority, and rollout sequencing.

Can I upload documents or photos into Ethica?

Document and photo uploads are planned, but are not currently available.

Does Ethica work with TC workflows or templates?

Template support and TC workflow support are planned, but are not fully available yet.

Does Ethica integrate with other transaction platforms?

Ethica currently operates as a standalone product. Additional integrations may be evaluated over time.

Agent–Client Relationship

Does Ethica™ interfere with the agent–client relationship?

No. Ethica™ only interacts with the agent. It does not communicate with clients, provide advice to consumers, or act independently. All decisions and communications with clients remain the agent's responsibility.

Can agents send documents to clients and counterparties for e-signature through Ethica™?

Yes. Ethica™ includes built-in e-signature at no additional cost.

Broker–Agent Relationship

Does Ethica™ interfere with broker supervision?

No. Broker oversight remains the same as it is today. Ethica™ does not reduce or bypass broker supervision obligations.

Can brokers review Ethica records or dictated entries?

Current broker visibility is limited. Expanded broker-level visibility and review workflows are expected to be supported in a future broker product. In the meantime, brokers may request relevant records through Ethica's broker liaison process, and Ethica reviews requests case by case based on authorization, privacy, security, compliance, and request scope.

Can Ethica accounts or credentials be shared?

Ethica™ accounts are intended for individual authorized users and should not be shared. Access may be linked to a user's mobile device and account identity, so credential sharing is not supported and may interfere with security, auditability, permissions, and compliance.

AI Use & Compliance

Is Ethica™ compliant with California's AI laws?

Ethica™ is designed with safeguards aligned with current and emerging California AI requirements, including transparency, human oversight, privacy, security, and auditability.

Does Ethica affect fair housing compliance?

Ethica™ is not designed to make eligibility, approval, ranking, pricing, screening, or access decisions. Users remain responsible for ensuring their communications and transaction workflows comply with fair housing laws, brokerage policies, and professional obligations.

How is Ethica approaching accessibility?

Ethica™ does not determine access to housing, but accessibility considerations may apply to the product experience itself. Ethica is evaluating accessibility requirements for the interface, voice features, transcripts, forms, and outputs as part of its compliance process.

Accuracy, Errors & Liability

How does Ethica™ ensure agents remain fully in control?

Ethica™ assists with drafting and form completion, but users remain responsible for reviewing, correcting, approving, and determining whether all information and documents are accurate and ready for use or signature.

What safeguards support accurate form completion?

Ethica™ is designed to simplify repetitive form-filling tasks and reduce common clerical issues by helping users identify missed fields, typos, and inconsistencies while maintaining records that support review and auditability.

Does Ethica provide legal or brokerage advice?

No. Ethica™ provides drafting and form-completion assistance only. It does not provide legal advice, brokerage advice, compliance determinations, or professional advice, and users remain responsible for reviewing and approving all information and documents.

Data, Privacy & Security

Is member or transaction data safe?

Yes. Member and transaction data is protected with safeguards such as encryption in transit and at rest. Ethica does not sell member data or use user prompts, recordings, transcripts, transaction data, or outputs to train unrelated or external AI models.

Is member or transaction data used to train AI models?

We do not use user prompts, recordings, transcripts, transaction data, or outputs to train unrelated or external LLMs.

How long is data retained?

Retention practices are governed by Ethica's data retention policies and may vary by record type, legal requirement, operational need, and customer relationship. Deletion requests may be limited where retention is required for legal, compliance, audit, security, dispute-resolution, operational, backup, or business-record purposes.

Can I dictate from an open house or other public setting?

Ethica™ is designed to protect user and transaction information, but agents should use the same care they would with any confidential transaction matter and avoid dictating sensitive information where others may overhear.

Does Ethica use or store MLS/listing data?

For Ethica™, MLS/listing data is used only as needed to verify or populate property-related transaction details and is not offered as a searchable MLS interface. Ethica™ does not store listing data except as reflected in the forms, drafts, logs, or records created through the service.

Benefits

What are the benefits of using Ethica™?

Ethica™ is intended to reduce manual drafting effort by letting agents provide information by voice or text and review completed form entries before use. Ethica™ provides a convenient way to fill out certain forms while keeping REALTORS® central to the transaction.

More Information

Where can I learn more?

For more information, email support@heyethica.com or call (949) 762-8810 Monday–Friday, from 8 a.m. to 8 p.m. Pacific Time to talk to a human.

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